PDPL and Privacy Policy

Dear Customers, Potential Customers, and Website Visitors,

We, Geovision (GVG Consulting Inc.– Muradiye District, Kalıpçı Street, No:4/2 34357 Beşiktaş – Istanbul Mecidiyeköy Tax Office: 4541834695), prioritize the protection of your personal data.

Our applications commit to respecting user privacy within the framework of the Personal Data Protection Law (KVKK) and the terms of use of Google Store and IOS Store. Below is a notification outlining the policies regarding location (GPS), camera, file access, personal data, and other permissions.

In this context, in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”), we would like to inform you about your personal data and processing processes as the “data controller.”

 Processed Personal Data:

1. Location (GPS) Permission: The application may use your device’s location data for specific features or to provide local services. The location permission is valid when the user gives consent for the collection and use of this data. This permission is used to enhance the functionality of the application and provide a better user experience.
2. Camera Permission: The application may request camera access to perform specific functions. The camera permission is valid when the user gives consent to capture photos, record videos, or use other relevant features. This permission is necessary to improve the user experience and utilize specific features within the application.
3. File Access Permission: The application may request permission to read or write specific files. File access permission is valid when the user gives consent for the application to access files for its functionality or to access user-provided files. This permission allows users to upload files within the application or access specific files.
4. Other Permissions: The application may request other permissions to enable specific features. These permissions are necessary to enhance the user experience and ensure the full functionality of the application.
5. Permission for Chatbot Correspondence: To enhance the efficiency of our chatbot application and provide you with better service, we aim to improve user experience. We intend to engage with you, answer your questions, and meet your requirements.

With Demo Request:

• Your Identity Information: (full name, date of birth)
• Your Contact Information: (address, email address, phone number)
• Details of Your Site Usage: (site behaviors, transactions, preferences, visited products, etc.)
• Your Dedicated Username and Password: (specially assigned for you)
• Company Information: (company name, phone, address)

Upon Establishing the Electronic Commerce Agreement:

• Your Identity Information: (full name, date of birth, ID number)
• Your Contact Information: (address, email address, phone number)
• If You Request an Invoice: (ID number, Tax ID number)
• If You Choose to Pay with a Credit Card: (credit card information)
• If You Choose to Pay via a Bank Transfer: (IBAN and Bank information)

As a User:

• Your Dedicated Username and Password: (specially assigned for you)
• Records of Services Provided by Our Company: (request and complaint management)
• Records of Complaints: (records created with the forms received for your complaints)
• In the context of the electronic commerce system we provide as a user: (only the information belonging to your customers, generated by storage and the use of the system, is processed without determining the processing purposes and means of Geovision, for the purpose of holding the status of processing data)

If You Grant Electronic Commercial Communication Permission:

• Your Identity Information: (name, surname)
• Your Contact Information: (address, email address, phone number)
• Details of Your Site Usage: (site behaviors, transactions, preferences, visited products, etc.)
• Fundamental information for marketing: (birth date, site usage, shopping habits, demographic member/user/customer information, preferences for all products and services, campaign utilization, surveys, etc.)

Purposes of Processing Personal Data:

Personal data will be processed in compliance with data protection legislation for the following purposes:

• Resolving issues and complaints when you contact us, using your identity and contact information.
• Fulfilling legal obligations, information security, and other legal obligations with authorized public institutions and organizations.
• Processing your identity, contact, invoice, and shopping information for handling disputes arising from the contract.
• Facilitating product usage, managing user accounts, and providing a seamless shopping experience based on your identity and contact information.

How Your Personal Data Is Collected and Legal Basis:

Your personal data is collected by Geovision through various channels such as the website, demo requests, complaints, and your purchases. The legal basis for processing your personal data includes fulfilling legal obligations, the necessity of processing for the legitimate interests of the data controller, and obtaining explicit consent for electronic commercial communication.

Transfer of Your Personal Data:

We may share your personal data with our domestic and international business partners, service providers, dealers, and public institutions within the scope of legal obligations. Your data may also be shared with banks, electronic payment institutions, and third parties for credit card payments.

Your Rights:

According to Article 11 of the Law, you have the right to:

• Learn if your personal data is being processed.
• Request information if your personal data has been processed.
• Learn the purpose of processing your personal data and whether it is used for its purpose.
• Know the third parties to whom your personal data is transferred domestically or abroad.
• Request the correction of your incomplete or inaccurate personal data.
• Request the deletion or destruction of your personal data within the framework of the conditions set out in the KVKK.
• Object to the occurrence of a result against you by analyzing the processed data solely through automated systems.
• Demand compensation for damages in case of harm due to the unlawful processing of personal data.

File Access Permission (Detailed)

The application may request permission to read or write specific files. File access permission becomes valid when the user consents, allowing the application to perform its functionality or access files provided by the user. This permission enables users to upload files within the application or access certain files.

If You Grant Electronic Commercial Communication Permission (Detailed Marketing Data)

If you provide consent for electronic commercial communication, we may process:

• Identity information (name, surname)

• Contact information (address, e-mail address, phone number)

• Details of your site usage (behaviors, transactions, preferences, visited products, etc.)

• Marketing-related data such as:

  • Date of birth

  • Site usage details

  • Shopping habits

  • Demographic member/user/customer information

  • Preferences, likes, comments

  • Campaigns and surveys you participate in, and their content

  • Invoice details

  • Payment methods (cash, credit card, etc.) and payment details (installments, etc.)

  • Old and new phone/fax numbers, e-mail addresses

  • Identification data such as cookies, browser fingerprints, IP, beacon, and wired/wireless network information

Purposes of Processing Personal Data (Detailed by Context)

Within the Scope of Demo Request:

• To provide the use of our product and fulfill the requirements of a potential sales contract.

• To create a user account and allow member login.

• To enable purchases without re-entering all membership information for each transaction.

• To ensure that your records are distinguished from other customers and allow you to benefit from after-sales processes without presenting invoices/receipts.

• To issue invoices if requested.

• To process your credit card information for payments (without storing, only transferred to the payment provider).

• To fulfill our statutory data retention obligations.

If You Become a User:

• To improve our product and respond to your requests via complaint/request forms.

• To track regular payments, manage your account, and operate your e-commerce environment.

• To manage your e-commerce activities and sales.

• To ensure the best service by managing customer requests.

• To transfer your data to our business partners upon your request for e-commerce system operations.

If You Grant Electronic Commercial Communication Permission:

• To create and deliver general or personalized campaigns, promotions, advertisements, and marketing activities.

• To conduct any kind of commercial communication tailored to you.

Collection Methods and Legal Grounds

Your personal data is collected by Geovision through:

• Transactions performed on the site

• Demo requests

• Complaints and requests

• Purchases

• Surveys, automatic methods, and electronic systems

The legal grounds include:

• Fulfilling legal obligations

• Legitimate interests of the data controller

• Necessity of processing for contract establishment and performance (if you are a user)

• Necessity of processing to exercise a right (e.g., tracking requests or complaints)

• Explicit consent (for electronic commercial communication and sharing with business partners to offer new services)

Transfer of Personal Data (Detailed)

We may transfer your personal data to:

• Our domestic and international business partners and service providers for IT, marketing, consultancy, database, call center, and electronic communication services

• Dealers and business partners for resolving your product/service requests

• Business partners listed on our website (with your consent for their services)

• Authorized public institutions, government bodies, courts, and enforcement offices to fulfill legal obligations or defend our legal rights

• Banks, electronic payment institutions, or third-party providers to process payments (credit card details are not stored by Geovision, only transferred securely)

Dispatch System Requirements & Performance Values

System Requirements:
Dispatch is a cloud-based SaaS application requiring a subscription. It enables fleet management, routing, vehicle tracking, and driver performance monitoring via browser and mobile app.

• Browser Requirements:

  • Google Chrome, minimum version 90 (latest version recommended)

  • JavaScript and cookies must be enabled
    
    

• Mobile Application Requirements:

  • Android: Version 11.0 or higher, 3GB RAM, 1GB storage

  • iOS: Version 14.8 or higher, 3GB RAM, 1GB storage

  • GPS/location access required for real-time tracking
    
    

• Connection Requirements:

  • Minimum Internet Speed: 5 Mbps

  • Recommended Speed: 10 Mbps or higher

  • A stable connection is essential for synchronization and real-time updates
    
    

• GeoCoding Function:

  • Supports address-to-coordinate conversion (Province, District, Street, Building No required for accuracy)

  • Fair usage quota: 1000 geocoding operations per user per day
    
    

• Integration & Compatibility:

  • API integration with third-party systems (requires your specifications)

  • Excel/CSV data import/export support

  • E-mail and SMS notification integration
    
    

• Data Security:

  • Strong encryption during storage and transmission

  • Multi-factor authentication and password renewal requirements

  • Role-based access control

  • Regular backups, disaster recovery, multi-tenant architecture
    
    

• Scalability:

  • Supports growing user counts, large data volumes, and increased server capacity

  • Modular component-based architecture for easy scaling
    
    

Performance Benchmarks

Vision Planner (SaaS) Performance:

• Uploading 0–1000 points: 10–15 sec

• Uploading 1000–2000 points: 20–30 sec

• Uploading 2000–4000 points: 40–60 sec

• Region optimization: 5–30 min depending on point count & frequency

• Map operations (opening, transferring, filtering points): 3–420 sec depending on volume

• Auto day creation: 2–7 min depending on point count & frequency

• Manual day creation (drag & drop): 3–40 sec depending on points

• Window transitions: 1–60 sec depending on load

• Saving operations: 5–14 sec depending on point count
  
  

Geovision Dispatch (SaaS) Performance:

• Importing orders:

  • 0–500: 2–3 min

  • 500–1000: 3–5 min

  • 1000–2000: 5–8 min

• Route creation:

  • 0–500: 1–20 min depending on predictive traffic & time windows

  • 500–1000: 3–30 min depending on predictive traffic & time windows

  • 1000–2000: 5–60 min depending on predictive traffic & time windows

• Map operations: 5–60 sec depending on orders

• Route recalculation after order transfer: 2–15 min depending on predictive traffic & time windows

• Data export back to integrations: 1–5 min

• Saving: 10–50 sec depending on order count
  
  

Contact Information:

• GVG Consulting Inc (Geovision)– Muradiye District, Kalıpçı Street, No:4/2 34357 Beşiktaş – Istanbul Mecidiyeköy Tax Office: 4541834695

You can address your applications as the Data Controller to info@gvg.com.tr or in writing to the address mentioned above.

This text and policies may be updated, and users will be informed of updates through in-app notifications. Thank you.